Privacy Policy

Your privacy on Club Penguin Island Forever

The privacy and safety of penguins on our Island is our top priority, and we’ve written this Privacy Policy to help you understand how we use your data when using our website and game server.

Club Penguin Island Forever is a game server for Club Penguin Island, operated as part of an educational project on game servers. Club Penguin Island Forever is the data controller for your information.

What information we collect and why

Website comments

When end-users leave comments on the site we collect the penguin name, e-mail address and penguin color – as shown in the comments form, and also the end-user’s IP address and browser user agent string to help spam detection.

Website cookies

If an end-user leaves a comment on our site, they may opt-in to saving their name and email address in cookies. These cookies will last for one year.

Website analytics

We use Google Analytics to track user page-views and interactions with the service. You can read the Google Privacy Policy at https://policies.google.com/privacy and learn more about Google Analytics’ data practices at https://www.google.com/analytics/learn/privacy.html. You can also opt-out of Google Analytics tracking at https://tools.google.com/dlpage/gaoptout.

IP addresses sent to Google Analytics are anonymised. Google Analytics user-level and event-level data is retained for 26 months after which it is deleted from Google Analytics servers. User-ID, Demographics and Remarketing in Google Analytics are not used by Club Penguin Island Forever.

Website embedded content

Posts on this site may include embedded content (such as videos). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Game server accounts

We collect your Disney account username, penguin display name and Twitter account ID upon penguin registration on our website. When you login to our game server, the game server receives data about your penguin, such as your outfit and consumables inventory.

Club Penguin Island Forever’s game server does not receive or store any passwords.

Game server logs

All chat messages sent to our game server are logged for the safety of other players. We use these logs upon a report of a player breaching our Terms of Use and Community Guidelines to take appropriate sanctions. Other information logged by the game server includes IP addresses used to connect to the server.

Occasionally, we may log all activity on the game server to monitor performance as part of our educational project on game servers. The time periods during which this will be conducted will be announced on the Newsfeed.

Who we share your data with

Comments are passed through a spam filter provided by Akismet by Automattic. Information shared with Akismet includes IP address, user agent, referrer, site URL and the comment itself with its metadata. You can read Automattic’s Privacy Notice at https://automattic.com/privacy-notice/.

We use Firebase to provide website account authentication and storage of game server account data. Google acts as the data processor. Information collected by Firebase includes user agent, IP address and Twitter account data, as well as data provided during penguin registration. Data stored by the Firebase products we use is encrypted in transit by HTTPS and at rest. You can learn more about Firebase privacy at https://firebase.google.com/support/privacy/.

How long we retain your data

If you leave a comment on Club Penguin Island Forever, your comment and its metadata are retained indefinitely. This is to recognise a user’s follow-up comments.

If you register your penguin on Club Penguin Island Forever, data provided for the provision of your access to the game server is retained indefinitely.

What rights you have over your data

If you have left comments on Club Penguin Island Forever, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you.

If you have registered your penguin on Club Penguin Island Forever, you can request to receive all data you have provided to us. You can also request to delete your account on our game server at any time, erasing all data about your penguin and Twitter account.

This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Children and our services

Our services are not directed to children, and you may not use our services if you are under the age of 13. Exceptions to this may be made if a parent contacts us directly to discuss this. When signing in with Twitter, you must be of age to use the Twitter services.

Getting in touch with us

You can contact us about privacy on Club Penguin Island Forever through Twitter Direct Messages, our official player support channel.

Last updated: March 15th, 2019